There’s nothing more annoying than missing an important call because WhatsApp didn’t send you a ringing alert. This is one of the more common issues that people face with WhatsApp, and there isn’t one final fix for it. It can arise due to a number of network or app-related issues. Luckily, there are a few fixes that will take care of this situation. In this article, we bring you 6 easy ways to fix the ‘WhatsApp call not ringing when iPhone is locked’ issue.

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Turn off Do Not Disturb

When enabled, Do Not Disturb prevents calls, texts, or notifications from delivering to your iPhone. This includes any calls you receive on WhatsApp. If the WhatsApp calls aren’t ringing on your iPhone, it may be because you accidentally enabled DND from the Control Centre or turned it on earlier and forgot to turn it off. Here’s how you can disable Do Not Disturb on your iPhone.

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Step 1: Scroll down the status bar to access the Control Centre.

Step 2: Tap on ‘Focus’ and disable DND.

Check if WhatsApp notifications are turned on

You may have disabled WhatsApp’s notifications and forgotten to turn them on. Here’s how you can enable the instant messenger’s notifications on your iPhone.

Step 1: Go to Settings, scroll down and select WhatsApp.

Step 2: Tap on Notifications.

Step 3: Ensure the toggle bar for ‘Allow Notifications’ is turned on.

Step 4: Ensure that the lock screen, notification centre, and banner alerts are turned on. Additionally, make sure that the toggle bar for ‘Sounds’ is turned on as well.

Reset Notification Settings

If turning on notifications didn’t work, you can try resetting them instead. Here’s how.

Step 1: Go to Settings, scroll down and select WhatsApp.

Step 2: Tap on Notifications.

Step 3: Select ‘WhatsApp Notification Settings’.

Step 4: Tap on ‘Reset Notification Settings’.

Step 5: Confirm your selection in the popup box.

Turn off Silent Mode

If your iPhone is in silent mode, it will not make a ringing sound every time you receive a call. To disable silent mode, simply switch the ringer key on the top-left side of your iPhone. If you can see the orange colour on the switch, it means your iPhone is in silent mode. Simply flick it the other way to switch to a Loud profile.

Update WhatsApp

If the issue is bug-related, WhatsApp may have patched it with an update. In order to update WhatsApp, go to the app store and search for WhatsApp. From the app page, select ‘Update’. Whenever any bug pops up on the app, the developers quickly fix it with an update. This is why it is essential to keep your apps updated at all times.

Reset Network Settings

It is possible that the issue lies with your iPhone’s network reception and not the WhatsApp app itself. To fix this, reset the network settings on your phone. Here’s how.

Step 1: Go to Settings and select General.

Step 2: Scroll down and select ‘Transfer or reset iPhone’. 

Step 3: Select ‘Reset’ followed by ‘Reset Network Settings’.

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Conclusion

These are the top 6 ways to fix the ‘WhatsApp calls not ringing when iPhone is locked’ issue. If none of these methods worked for you, you can try performing a factory settings reset on your iPhone as a last-ditch effort. Before resetting the iPhone to factory settings, make sure you’ve backed up all your data as it will be erased in the process. If you found this article helpful, let us know in the comments!

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